At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites and hotel rooms for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.

Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for a talented and experienced Housekeeping Supervisor to keep daily Housekeeping operations running smoothly. In addition to cleaning rooms, you will be responsible for housekeeping in your assigned area and will conduct inspections, training, and will hold housekeepers accountable for certain speed and quality requirements.

Who we're looking for:

  • A full-time Housekeeping Supervisor with at least 3 years experience in a supervisory role
  • Someone based in Philadelphia and excited about joining a small team
  • Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone
  • Weekend availability required

Compensation & Benefits:

  1. W-2 full-time position, non-exempt
  2. $18 per hour starting pay
  3. Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
  4. Paid Time Off and paid Sick Leave accruing throughout the year
  5. Flexible Unpaid Time Off
  6. Health, vision, dental insurance available
  7. 401k retirement plan available with employer matching
  8. Happy hour events

What you'll be doing at Sosuite:

  • Work full-time, including weekends, approximately 35 hours per week
  • Typical shifts: 10:00am - 4:30pm (most common), 10:00am - 6:00pm, 9:00am - 5:00pm. Shift start and end times will vary each day.
  • Work at different locations across Philadelphia
  • Clean and prepare entire short term rental apartments, including bathroom, kitchen, living area, common areas, and similar
  • Change linens, wash windows, polish surfaces, clean floors, remove stains, and similar
  • Restock apartments with consumables, apartment items, linen & terry, and miscellaneous
  • Ensure all furniture, appliances, and amenities are clean and in working order
  • Clean hallways, building common areas, and offices as assigned
  • Conduct special cleaning projects as assigned
  • Conduct stayover cleans, cleaning around guests' personal belongings
  • Conduct re-cleans as requested
  • Realign furniture and amenities according to the prescribed layout
  • Train housekeepers on optimal cleaning procedures
  • Conduct room inspections
  • Supervise housekeepers and ensure cleaning speed and quality targets are met
  • Report any maintenance issues, safety hazards or damage of Sosuite property
  • Complete cleaning tasks within the expected time frame
  • Clock in and out for shifts and breaks on time
  • Use mobile applications to communicate completed cleanings and report problems
  • Use a laptop or mobile device to keep track of housekeepers and room cleans, reassigning tasks when necessary
  • Return company property and equipment to central locations once work has been completed

What you need to be successful:

  • Eligible to work in the United States
  • Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia (most buildings will have elevators)
  • Ability and willingness to work at different locations in Philadelphia depending on the day's needs
  • Previous housekeeping supervisory experience
  • The ability to use mobile applications and computers as instructed
  • Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
  • Physical stamina and mobility including ability to reach, kneel, and bend
  • Ability to lift, push, and pull required loads (usually about 30 lbs)
  • A positive attitude, and the ability to work effectively both in a team environment as well as independently

What you’ll get when joining Sosuite:

  • A team to help you grow professionally and personally
  • Quarterly team events
  • An annual free night at a Sosuite location #staycation
  • A positive and empowering team environment

We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.